The OnStride™ Journal

The Tack Room

Straight talk on running barns. Where horse people stand around and talk shop.

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Lesson No-Shows Are Eating Your Revenue: Policies That Get Enforced

A fair cancellation policy only works if you enforce it. The 24-hour rule, make-up limits, prepaid packages, and reminders that honestly help.

The OnStride™ Team · June 23, 2026 · 7 min read